SUPPORT PROGRAMS TERMS AND CONDITIONS

These terms and conditions apply to all WebGecko Support Programs.

WebGecko Software ("WebGecko") will make reasonable efforts to provide technical assistance under this agreement, but does not guarantee that any or all support questions will be solved or that any code or response will be error free.  WebGecko can discontinue products and versions, stop supporting those products and versions within a reasonable time after discontinuance, or discontinue any or all support services.  WebGecko reserves the right to terminate support and correspondence to any individual who abuses any support program including, but not limited to, sharing special phone numbers and email addresses, sharing customer identification numbers, and sharing product identification numbers.  WebGecko makes no representations or warranties regarding the information, software or services we provide, including but not limited to, any implied warranty of merchantability or fitness for a particular purpose, or arising by statute, law or trade dealing or usage.  All information, software, other materials and services are provided "as is".  We are not liable for incidental, special or consequential damages for any reason (including loss of time, loss of data or software, loss of profits, or loss of revenue) even if WebGecko has been advised of the possibility of such damages, and our liability in all events will not exceed the support fees that were paid.  WebGecko exclusively owns all material (including by way of example but not limited to any and all patent rights, trade secrets and copyrights) relating to the work we do and all information we give to you as part of our support programs.  We grant you a non-exclusive license to use that work and information for yourself, or internally within your company, to the extent such use would be permitted in the End User License Agreement that you received with the product to which such information pertains.  WebGecko has the right to use, duplicate and disclose to others and treat as non-confidential any information you give to us during the use of our support program, provided that we use best efforts not to identify you as the source of the information.  This is the full and final agreement between you and WebGecko, and supersedes any promises, representations or agreements relating to the subject of this agreement.  This agreement can only be changed if you and WebGecko do so in a signed document.  No inconsistent, additional, or pre-printed terms on your purchase order or any of your other business forms shall apply or operate to modify the terms and conditions of this agreement.